Giving and Receiving Feedback

The Art of Giving and Receiving Feedback

Unlocking Mental Wellbeing: The Essential CBT Course

Crafting Conversations That Inspire Change

Creating a safe environment for others to provide feedback

Understanding the Importance of Giving Honest, Constructive Feedback

Why This Course Is Essential

Knowledge is the key to a better future!

In today’s dynamic and interconnected workplace, the ability to effectively give and receive feedback is paramount for fostering a culture of continuous improvement, collaboration, and mutual respect. “The Art of Giving and Receiving Feedback” is an essential online training course designed to equip workers, supervisors, managers, safety professionals, and leaders with the skills and knowledge necessary to master the feedback process. 

Importance of the Course

The Importance of CBT in the Modern Workplace

Feedback is the cornerstone of personal and professional development. It serves as a powerful tool for recognising achievements, identifying areas for improvement, and fostering an environment where individuals feel valued and motivated to excel. Despite its critical role, many workplaces struggle with effective feedback practices, often leading to misunderstandings, reduced morale, and stagnant growth.

This course addresses these challenges head-on, providing participants with the frameworks and strategies needed to deliver feedback that is honest, constructive, and timely, thereby transforming feedback into a catalyst for positive change.

Why This Course is Essential

“The Art of Giving and Receiving Feedback” is indispensable for any professional seeking to enhance their communication skills and drive meaningful improvements within their teams and organisations. Whether you are a frontline worker, a supervisor overseeing daily operations, a manager steering organisational strategy, or a safety professional ensuring compliance and well-being, this course offers tailored insights that cater to your unique role and responsibilities. By mastering the art of feedback, participants can build stronger relationships, foster a culture of transparency, and drive sustained organisational success.

Comprehensive Subject Coverage

This course delves into a wide array of subjects essential for effective feedback practices, including:

• Benefits and Barriers: Understanding the advantages of feedback and overcoming social and psychological obstacles that impede its delivery and reception.
• Requesting Feedback: Creating a safe environment, structuring feedback requests, and employing a five-step approach to listening and receiving feedback.
• Receiving Feedback: Identifying and overcoming blockers, managing emotions, and utilising the Shock-Anger-Resistance-Acceptance (SARA) model.
• Giving Feedback: Mastering the Situation-Impact-Behaviour (SBI) model, the Feed Forward model, and positioning feedback positively and relevantly.
• Action Planning: Considering next steps, appropriate levels of formality, and crafting conversations that inspire change.

Each module is designed to build on the previous one, ensuring a holistic understanding of the feedback process and its applications in various professional contexts.

Benefits to Companies

For organisations, the benefits of this course are manifold. Effective feedback practices lead to enhanced employee performance, higher job satisfaction, and increased retention rates. By fostering a culture where feedback is seen as a constructive and integral part of daily operations, companies can drive innovation, improve team dynamics, and achieve strategic objectives more efficiently. Additionally, the course’s emphasis on lateral thinking empowers employees to approach challenges creatively, fostering an environment of continuous improvement and adaptability.

Knowledge Benefits to Employees

Employees who undertake this course gain a deep understanding of effective communication strategies, emotional intelligence, and conflict resolution. They learn to articulate their thoughts clearly, listen actively, and engage in meaningful dialogues that promote mutual understanding and respect. These skills are invaluable not only for personal development but also for enhancing team collaboration and overall workplace harmony.

Benefits to Individual Learners

For individual learners, “The Art of Giving and Receiving Feedback” offers numerous advantages that extend beyond the workplace. Mastering feedback skills can lead to better interpersonal relationships, increased confidence, and enhanced leadership capabilities. Moreover, the ability to give and receive feedback effectively is highly sought after in today’s job market, making this course a valuable asset for those looking to advance their careers and improve their employment prospects. By demonstrating proficiency in feedback practices, individuals can position themselves as effective communicators and proactive contributors within their organisations.

Environmental Sustainability: Reducing Carbon Footprint

Safetyman Academy is committed to environmental sustainability, and the CBT course embodies this commitment by eliminating traditional classroom-based training. By offering the course online, the academy effectively reduces the carbon footprint associated with travel and accommodation for each participant. This approach supports global efforts to combat climate change and ensures that professionals can access high-quality training without the environmental cost of physical attendance.

Inclusivity Through Multilingual Availability

Recognising the diverse linguistic landscape of today’s global workforce, the CBT course is available in 60 languages. This extensive language support ensures that professionals from various cultural and linguistic backgrounds can engage with the material effectively, promoting inclusivity and equal access to mental health training. By removing language barriers, Safetyman Academy fosters a more diverse and culturally competent workforce capable of addressing the mental health needs of a global population.

CPD Credit Hours

This course is accredited for 6 CPD credits.

“The Art of Giving and Receiving Feedback” by Safetyman Academy is more than just a training course; it is a transformative journey towards creating a more effective, collaborative, and sustainable workplace. By equipping individuals with the skills to deliver and receive feedback constructively, the course fosters a culture of continuous improvement and mutual respect.Organisations benefit from enhanced performance, innovation, and employee satisfaction, while individuals gain valuable communication skills that enhance their professional and personal lives.

Embrace this essential course to unlock your potential, drive positive change, and contribute to a more resilient and inclusive future.

The average time needed to complete the course is 6 hours, and the minimum passing mark for the exam is 70%. 

Do you know who will benefit from this course?

Everyone! 

The world is changing quickly, and businesses need employees with training, knowledge, and skills to be competitive.

People continually developing their professional skills or pursuing higher education and training are positioning themselves for future career advancement opportunities.

By giving yourself or your employees the knowledge to perform your role safely at work, you will stay safe and go home safely, making the rest and play time in life far more rewarding, whatever you love to do.

KNOWLEDGE IS POWER, EMPOWER YOURSELF TODAY!