ISO Management System Audit Techniques

Assess the effectiveness of corrections and corrective actions.

Understand and apply the principles and practices of ISO 9001:2015.

Understand the components and objectives of a management system program.

Why This Course Is Essential

Our online course is a detailed and comprehensive course that immerses students in the complex world of quality management systems, specifically focusing on the globally recognized standards set by the International Organization for Standardization (ISO). The course is designed to provide a thorough understanding of the principles and applications of two significant ISO standards – ISO 9001:2015 (Quality Management Systems) and ISO 50001:2011 (Energy Management Systems).

The course begins with an exploration of the role and importance of organizational policy in shaping a company’s culture, commitment, and areas of improvement. It highlights how policy can serve as a tangible reflection of an organization’s mission, vision, and strategic objectives, and underscores the importance of maintaining policies that are free of false claims, practically applicable, and linked cohesively with other policies.

Students will then delve into the structure and objectives of management system programs, learning how these are formulated to achieve specific targets within defined timeframes. The course elucidates how such programs serve as crucial tools for continuous improvement, providing the roadmap for organizations to reach their goals.

The course also imparts knowledge on critical procedural aspects, including document control, performance monitoring, and legal compliance. Students will learn how to establish and maintain procedures that ensure documents can be easily located, reviewed, and revised, and are kept current and legible. They will be taught to monitor key performance indicators and track overall organizational performance in compliance with legal requirements.

A significant part of the course focuses on the audit process, equipping students with the skills to effectively conduct audits, identify and categorize non-conformities, and suggest appropriate corrective actions. It provides a deep dive into the concepts of major and minor non-conformities, along with potential non-conformities (observations), and teaches students how to write clear, concise, and comprehensive audit reports.

The course also brings attention to the important concepts of correction and corrective action in response to non-conformities. Students will understand the difference between the immediate measures taken to rectify a non-conformity (correction) and the actions taken to eradicate the root cause of a non-conformity to prevent its recurrence (corrective action). The course emphasizes that addressing non-conformities involves not just identifying and solving problems, but also preventing these issues from recurring, thereby fostering continuous improvement in the organization’s management systems.

In essence, this course not only imparts theoretical knowledge but also provides practical insights, case studies, and real-world scenarios to help students understand the application of these concepts in the corporate world.

In less than six hours, this course ensures that students are well-equipped to apply their knowledge and skills in their professional roles, contributing positively to the organizational growth and success.

Who the course is for

This course is ideal for:

People seeking knowledge or a career in quality management and compliance, specifically those aiming for roles such as Quality Auditor, Compliance Officer, or Quality Manager.

Existing auditing and compliance professionals who wish to deepen their understanding of ISO standards and their application.

Management representatives who want to ensure that their organizations adhere to ISO standards.

Business owners or managers who want to understand and implement ISO standards in their organizations.

Why it works

Minimal disruption to the working day – the course takes only half a day
Understand and apply the principles and practices of ISO 9001:2015 and ISO 50001:2011 in an organizational context.
Develop a thorough understanding of organizational policy and its relevance to the organization’s culture, commitment, and improvement areas.
Identify, categorize, and address major and minor non-conformities, along with potential non-conformities (observations).

The business benefits

Auditing will help your organisation and business meet the ISO standards the company seeks to attain to:

Justify the need to conduct management system audits.
Establish procedures for document control, performance monitoring, and legal compliance in alignment with ISO standards.
Achieve an internationally recognised and respected certification for staff
Enhance your reputation within your industry.

Your benefits

By taking this course, you’ll be able to:

Understand the audit requirements and processes
Describe different types of audits.
Prove general principles of auditing
Explain how audit requirements vary with different management systems.
Summarise the expectations of clients from audits.
Describe how ISO 9001 helps auditors. Explain basic auditing terminology.

The average time needed to complete the course is 6 hours and the minimum pass mark for the exam is 70%.

Who benefits From This Course

Everyone! Non-compliance is a serious risk to our lives, homes and businesses.

The world is changing quickly and businesses need employees with training, knowledge and skills in order to be competitive.

People who continually develop their professional skills or pursue higher education and training, are placing themselves at the forefront for career advancement opportunities in their future.

By giving yourself or your employees, the knowledge to perform your role safely at work, you will stay safe at work and go home safe, which makes the rest and play time in life, far more rewarding, whatever it is you love to do.

KNOWLEDGE IS POWER, EMPOWER YOURSELF TODAY!